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Frequently Asked Questions
1. Why is Print Majic spelt with a J?
You'd be surprised how often we're asked this question so we thought we'd add to the FAQ's so everyone can see exactly why it's spelt the way it is.
When we came up with the name Print Magic we were exploring various logos we could use when one of our designers accidentally spelt the word magic with a J instead of a G, we soon realised that this created two dots next to each other that could in fact be eyes, we then decided to play on the Magic part of the name and add some rabbit ears and a top hat, so there you have it, not all mistakes are bad ones.
2. Can I use a photo on my wrapping?
Currently we are allowing our customers to send us their photos via email to firstname.lastname@example.org, we will then get back to you with a price and instructions on how to pay and also send you a preview of what your wrapping will look like, once you've given us the go ahead and paid will print it off and send it to you just like our standard pieces of wrapping paper.
We will soon be adding an automated way of doing this online, however, as the demand for using photos as wrapping paper was so high we decided to temporarily allow you to email your photos.
You can find out more about this service on our Create Your Own page.
3. Can I design my own wrapping and get you to print it?
You sure can, just send us your design to email@example.com, we have provided some instructions and templates on our Custom Designs page that you can use to help get you started.
We can accept JPEG images, PDF's, Adobe InDesign, Illustrator or Photoshop files, once we receive your design we will create a preview and email it back to you so you can make sure it looks spot on.
We will soon be adding this as an automated service similar to our standard wrapping paper, this system will allow you to upload your custom designs in JPEG format and place your order instantly.
4. Why does the colour of my wrapping paper look different to the preview I saw on screen?
Computer screens reproduce colour using the RGB (Red, Green & Blue) colour space whereas printers use the CMYK (Cyan, Magenta, Yellow & Black) colour space, however it's impossible to replicate exactly what will be printed on screen.
But don't worry, blue is still blue and yellow is still yellow, they'll just be slightly different shades, so you won't get a completely different colour on your wrapping paper when you receive it. If you have any questions regarding colour please don't hesitate to contact us at firstname.lastname@example.org.